Dr. Laura Henkel




Between 2010 and 2014 Laura Henkel absolved her bachelors degree in International Business Studies at the University of Paderborn. She completed her studies by writing her bachelor thesis on "Influence of endowed preferred customer status on customer skepticism".


Afterwards she continued her studies in Marketing and Channel Management at the Georg-August-University Göttingen, where she finished her studies with the degree Master of Science. Her master thesis has focused on the effect of anticipated embarrassment on the online shopping cart composition.


During several internships and working student programs Laura Henkel gained profound work experience in Marketing. She was working for Hotel Jardín Tropical in Tenerife, TUI Business Services GmbH and schulstart e.K..


Since April 2017 Laura Henkel is employed as a research assistant at the Chair of Marketing and Retail Management. Her focus of research contains:


· Experiential Marketing

· Liquid Consumption

· Pop-up Stores









Reviewer Activities



  • American Marketing Association (AMA)

  • European Conference on Information Systems (ECIS)

  • Colloquium on European Research in Retailing (CERR)

  • International Journal of Retail & Distribution Management












Doctoral Thesis



  • Henkel, L. (2021). Here today, gone tomorrow: Pop-up stores’ ephemerality and consumer behavior, Göttingen.










Articles in Scientific Journals







    • 2022
      Henkel, L./Toporowski, W. (2022). Once they’ve been there, they like to share: Capitalizing on ephemerality and need for uniqueness to drive word of mouth for brands with pop-up stores. Journal of the Academy of Marketing Science.

    • 2022
      Henkel, L./Jahn, S./Toporowski, W. (2022). Short and sweet: Effects of pop-up stores’ ephemerality on store sales. Journal of Retailing and Consumer Services, 65.

    • 2021
      Henkel, L./Toporowski, W. (2021). Hurry up! The effect of pop-up stores’ ephemerality on consumers’ intention to visit. Journal of Retailing and Consumer Services, 58.















Accepted Conference Articles






  • 2021
    Henkel, L./Toporowski, W. (2021). How to effectively drive word of mouth with pop-up stores: The roles of store ephemerality and consumers’ need for uniqueness. In AMA Winter Academic Conference (pp. 649-652), Saint Petersburg, USA.

  • 2020
    Henkel, L. (2020). How to Effectively Drive Word of Mouth in Pop-up Stores: Structured Abstract. 48th AMS Annual Conference, Miami, USA.

  • 2020
    Henkel, L./Toporowski, W. (2020). Effects of pop-up stores on positive word of mouth: The roles of store ephemerality and consumers’ need for uniqueness. 7th Nordic Retail and Wholesale Conference (NRWC), Umeå, Sweden.

  • 2020
    Henkel, L./Toporowski, W. (2020). Impact of pop-up stores on positive word of mouth: The roles of store ephemerality and consumers’ need for uniqueness. 11th EMAC 2020 Regional Conference, Zagreb, Croatia.

  • 2020
    Henkel, L./Toporowski, W. (2020). Hurry up! Effect of pop-up stores’ ephemerality on consumers’ intention to visit. In Proceedings of the Colloquium on European Research in Retailing (CERR) (p.110), Valencia, Spain.

  • 2020
    Henkel, L./Toporowski, W. (2020). Pop-up stores: The impact of store ephemerality on consumers’ intention to visit. 27th Recent Advances in Retailing and Consumer Science Conference (RARCS), Baveno, Italy.

  • 2020
    Henkel, L./Toporowski, W. (2020). Hurry Up! The Impact of Pop-up Stores’ Ephemerality on Consumers’ Intention to Visit. American Collegiate Retailing Association (ACRA, AMA SIG) 2020 Conference, New Orleans, USA.

  • 2020
    Henkel, L./Toporowski, W. (2020). Pop-up Stores: Ephemerality and Its Impact on Consumers’ Intention to Visit. In AMA Winter Marketing Academic Conference Proceedings, San Diego, USA.

  • 2019
    Henkel, L./Toporowski, W. (2019). Effect of pop-up’s store ephemerality on consumer spending: The role of anticipated regret and need for uniqueness. In Proceedings of the 10th EMAC Regional Conference: Innovations in Marketing Models and Customer Experience Management: Emerging Markets Perspectives (p. 48), Sankt Petersburg, Russia.

  • 2019
    Henkel, L./Toporowski, W. (2019). Short and Sweet: Effects of Pop-up Stores’ Ephemerality on Store Sales. In Proceedings of the 20th International Conference on Research in the Distributive Trades of the European Association for Education and Research in Commercial Distribution (EAERCD) (p.11), Zaragoza, Spain.

  • 2019
    Henkel, L./Jahn, S./Toporowski, W. (2019). Here Today, Gone Tomorrow: The Role of Store Ephemerality in Consumer Spending in Experiential Stores. In Proceedings of the 48th EMAC Conference (p. 239), Hamburg, Germany.























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                           Porträtfoto von Dr. Laura Henkel. Sie trägt eine weiße Bluse und einen schwarzen Blazer.



Contact


Chair of Marketing and Retail Management

Faculty of Business and Economics

Georg-August-Universität Göttingen

Platz der Göttinger Sieben 3

(Oeconomicum)

37073 Göttingen